By the end of this training program, participants will be able to:
- Understand the importance of effective communication and identify common communication barriers in the industry.
- Develop active listening skills and the ability to ask open-ended questions for effective verbal communication.
- Recognize the role of nonverbal communication and understand how to use body language effectively, considering cultural differences in manufacturing.
- Recognize the significance of effective team communication and understand how to provide and receive feedback effectively.
- Understand the causes and effects of workplace conflict and learn strategies to identify, manage, and resolve conflict.
- Develop an actionable plan to implement and sustain effective communication skills in the workplace over time.
Upon completing this training, participants will be able to:
- Recognize the importance of effective communication and identify common communication barriers.
- Improve verbal communication by practicing active listening and asking open-ended questions.
- Enhance written communication in manufacturing by writing effective emails, memos, and reports.
- Master the use of nonverbal cues, including body language, in manufacturing communication.
- Understand the significance of effective team communication and provide constructive feedback.
- Identify and manage workplace conflicts effectively, using strategies for resolution.
- Communicate with authority, clarity, and inspiration in leadership roles, motivating and inspiring employees.
- Pre- Assessment
- Interactive lectures and presentations
- Group discussions and activities
- Case studies
- Post – Assessment
- Head of Departments
- HR Personnel
- Managers and Executives
- Other related positions