Mastering Key Performance Indicators (KPIs) for Departmental Excellence

In this intensive 2-day training, participants will dive into the world of KPIs, exploring their significance in driving organizational success. Through interactive sessions, they will learn how to identify key performance areas, design impactful KPIs, establish data collection methods, and monitor progress. By the end of the course, participants will be equipped to cascade KPIs to their team members, fostering a culture of continuous improvement and achieving departmental excellence.

Date: 12th & 13th December 2023